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ApartmentAdda Features


ApartmentAdda offers a comprehensive set of management tools for the Association Committee to effectively manage their Apartment Complex in a transparent and efficient manner.



Accessible to: Admin Team
  • A resident can lodge two types of complaints - My Complaints and Community Complaints
  • "My Complaints" can be viewed only by the resident and other members of his or her flat.
  • "Community Complaints" can be viewed by all residents
  • Complaint updates sent through E-mail and SMS
  • All complaints can be viewed and acted upon by the admin
  • Driver for each complaint can be assigned, status can be changed with relevant notes
  • Complaints can be automatically escalated if it is not acted upon within a set timeframe
  • Escalation owners for each level, transition rules can be set for each category